• Office Hour: 08:00am - 5:00pm
Terms and Conditions

Company overview

1. When clients register with NRMJW they acknowledge their willingness to share with the company certain private information which we use for the purpose of confirming the client’s identity and ensuring the safety of their deposits and account.

2. Our clients undertake to supply us with true, updated and accurate information about their identity.

3. The Client will be given the Company’s details to transfer funds to his account via the Company’s website, or may place an account funding order in electronic (placed using the Company website’s interface) or written form.

4. When funding his account, the Client shall use the Company’s current or electronic details, received at the Company’s website only and effective on the payment date. Current details mean details received within 24 (twenty four) hours prior to payment. The Company cannot be held responsible for the funds which the Client transferred using details different from our valid deposit channels, and does not offer investigation and refund of such Client’s payment and cannot credit said funds to Client’s balance.

5. Company reserves the right to reject a request for withdrawal in case of an explicit intention to exchange customer funds from one payment system to another.

6. Account balance funding using a third person credit card is prohibited.

7. If case of funding by using Visa/Mastercard, withdrawals can be done via transfer, or by using a specially issued Master card, sent to client by ordered mail.

8. All rights and obligations of the Company and the Client represent a long-term commitment, which remains in force up until the Company receives a Client’s notice of termination of this Agreement or closing his account.

9. Company cannot be held responsible for non-fulfilment of any obligations involving quality of online communication of information to the Client terminal or use of information, software, and interfaces of websites which do not belong to the Company.

11. Company may request from Client a confirmation of accuracy of the personal account data for a due diligence and in the event of a withdrawal request. Company may request a notarized copy of the Client’s ID and the document proving his place of residence. Inability to provide requested documents may result in the Company’s refusal (on the basis of private law) of servicing the Client’s current account and cancellation of all orders, with full refund of the remaining deposit. Company must notify the Client about the reasons for the above decision. Company also may reject such Client’s new registration in the future.

12. Client agrees to provide all documents and notices, notarize documents, and take all other actions which the Company may request in accordance with the Anti Money Laundering Policy

13. In case of double registration of the same Client, the Company has the right to cancel duplicated registrations, cancel opened positions and withdrawal requests. All duplicated accounts will be frozen for investigation purposes.

14. Client bears full responsibility for the risks associated with the storage of account access data, and must ensure that third parties cannot access their dashboard. Client’s losses and risks associated with the restoration of access to the account imposes no obligations on the Company, other than to provide new access data to the client after identification procedure.

15. The Client agrees to pay Commission/withdrawal fees, i.e., to pay money transfer fees associated with any transfer, settlement or movement of funds or assets on the Client’s behalf.